Richpanel: AI Customer Support

Name: Richpanel: AI Customer Support
Rating: 4.9 (136 reviews)
Author: Richpanel Inc

Free trial

Richpanel is an AI-native helpdesk for Shopify brands. AI agents resolve orders, returns, refunds and subscriptions end to end, with guardrails you control.

4.9 (136 reviews)

| Store management | Launched Nov 2019

AI customer service, helpdesk, live chat for Shopify

Categories: Chat apps Helpdesk

Merchant Reviews

4.9

★★★★★

136 reviews

5 ★

129

4 ★

3 ★

2 ★

1 ★

30-Day Trends

Rating

4.9 from 4.9

Reviews

136 from 138

Category Rankings

Category
Store management apps > Support apps > Chat apps
Give customers a way to message you in real time—with live chat or chatbots.
Rank: 63 / 1061
Last seen 2026-11-04
Category
Store management apps > Support apps > Chat apps
Give customers a way to message you in real time—with live chat or chatbots.
Rank: 63 / 1061
Last seen 2026-11-04
Category
Store management apps > Support apps > Helpdesk
Manage all your support threads and solve everyone's problems in one place.
Rank: 14 / 280
Last seen 2026-11-03

Collection Rankings

Collection
Apps for extending your checkout
Build a unique checkout for your business.
Rank: 814 / 6647
Last seen 2026-11-03
Collection
Get that tech stack
Thinx
Rank: 2 / 3
Last seen 2026-11-03
Collection
Apps for extending your checkout
Build a unique checkout for your business.
Rank: 814 / 6647
Last seen 2026-11-03
Collection
Apps for extending your checkout
Build a unique checkout for your business.
Rank: 814 / 6647
Last seen 2026-11-03
Collection
Apps for extending your checkout
Build a unique checkout for your business.
Rank: 814 / 6647
Last seen 2026-11-03
Collection
Apps for extending your checkout
Build a unique checkout for your business.
Rank: 814 / 6647
Last seen 2026-11-03

Track Richpanel: AI Customer Support and your competitors

Track app ranking, keywords, views, installs, and much more with SaaS Insights.

Get started free

View on Shopify App Store Track with SaaS Insights

App Details

Developer Richpanel Inc

Website richpanel.com

Launched Nov 2019

Rating 4.9 ★ (136)

Pricing From $89/month. Free trial available.

Pricing Plans

PRO $89 /mo

14-day free trial

Email, Phone, Chat, Facebook, Instagram, AI agents resolve tickets end to end, Connect up to 2 Stores, Customer Support Reports, AI conversations from $0.20 each, Choose your model: GPT, Claude, Gemini

PRO MAX $119 /mo

14-day free trial

Everything in PRO, and:, SMS channel, Social Media AI, Customer Satisfaction Surveys, Multiple Brands, AI conversations from $0.20 each

Self Service $119 /mo

14-day free trial

Let customers help themselves, Track orders, Design returns & exchange flows, Product recommendations, Resolve up to 50% of issues on its own, AI conversations from $0.20 each

Works With

Checkout20+ integrationsAircallKlaviyoReChargeReturnlyYotpo

Languages

English

Richpanel: AI Customer Support

Merchant Reviews

30-Day Trends

Category Rankings

Collection Rankings

Track Richpanel: AI Customer Support and your competitors

Moving off Hey Mantle?