SaaS Insights “the App” provides notifications “the Service” to users who wish to track other Shopify applications. This Privacy Policy describes how personal information is collected, used, and shared when you signup or use the App.
This application uses the Shopify Partners API but is not endorsed or certified by Shopify.
Please refer to our Terms of Use for information regarding using the App and our Service.
Information the App Collects
SaaS Insights collects no personal information about you. When making a payment via Stripe no payment information is synced back into the App. The data Stripe sends back to the App is only plan and payment status. All billing and payment information is managed on Stripe’s platform.
The App uses cookies for authentication. When signing up and using this App you agree to the terms of use.
Shopify Merchant data
When you connect SaaS Insights to your Shopify Partner account(s), we are able to obtain certain types of data: transaction information and app events.
Within the event data, we are collecting customer store information such as store name and domain, e.g. store.myshopify.com – Robs toy store. No store owner personal information is obtained.
For more details about transaction data – see Shopify API information.
For more details about event data – see Shopify API information.
All transaction information and event data contain no personal identifying information and will never be shared with anyone. All transaction and event data will be deleted upon closure of your account.
If upload a merchant CSV exported from Shopify Partners SaaS Insights will save the stores email address and encrypt it at rest. SaaS Insights will also save the country and Shopify plan the store is on in order to provide metrics and additional reporting.
If you use our API to provide metadata about a store we will only encrypt the data if you request in the API request.
Google Analytics
SaaS Insights makes use of Google Analytics (GA) to provide insights to customer journeys and traffic patterns. GA provides no personal information about the stores or their owners. The GA data SaaS Insights obtains is never shared with anyone and will be deleted upon closure of your account.
The App use of and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.
Sharing Your Personal Information
We do not share your personal information with any third party services.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Your Rights
If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data Retention
We will maintain your data for our records unless and until you ask us to delete this information.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please use the contact page