Our Features
A complete list of features available with SaaS Insights
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Metrics Plan
The following features are included on our base Metrics Plan.
Activity Search
Search app activity such as installs, uninstalls, subscriptions and cancellations for any or all customers.
Customer Profile
Current subscription, historical subscriptions, total revenue and timeline for any customer.
Monthly Recurring Revenue (MRR)
Monthly Recurring Revenue (MRR) measures predictable monthly income from 30-day subscriptions.
Annual Revenue
Annual Revenue measures the total revenue received from subscriptions on an annual billing cycle.
Annual Run Rate (ARR)
Annual Run Rate (ARR) measures the total amount of revenue from annual and monthly subscribers.
Average Revenue Per User (ARPU)
Average Revenue Per User (ARPU) is used to measure the amount of revenue per subscription.
Active Subscriptions
Active Subscriptions measures the current total number of paying customers.
Total Users
Total amount of active users over a period of time.
New Subscriptions
New Subscriptions measures the total number of new paid subscriptions.
Installs
The total number of times the app has been installed.
Uninstalls
The number of times the app has been uninstalled.
Usage Charges
Usage Charge measures the total number of one-off usage related payments made by a store.
Active Trials
Active Trials shows all current stores that are within the trial period for a plan.
Converted Trials
Converted Trials shows all current stores that have completed the trial period and continued on a paid subscription.
Cancelled Trials
Cancelled Trials is a metric which measure the current total of cancelled trials.
Shopify Fees
Fees charged when total revenue has exceeded $1 million USD.
Reopened Stores
Reopened Stores measures the total number of Shopify stores reopened with your app installed.
Closed Stores
Closed Stores measures the total number of Shopify stores that have closed with your app installed.
Revenue Churn
Percentage of revenue lost over a rolling 30-day period.
User Churn
Percentage of users who have uninstalled the app over a rolling 30-day period.
User Management
Manage unlimited SaaS Insights user accounts for individuals in your team.
Data Explorer
Generate custom reports that fit your business needs, save or
download your tailored reports with ease.
Customer / Revenue Retention
Customer / Revenue Retention tables allows you to see when in their lifecycle customers are churning.
Plan Upgrades / Downgrades
The number of times customers have upgraded or downgraded their plans.
Metrics & Analytics Plan
Our Metrics & Analytics Plan includes ALL features from the Metrics Plan plus the following features.
Page Views & Installs
Page views & installs of your app from the Shopify App Store including data on searched keywords.
Keyword Tracking
Track any (your and competitors) apps ranking for specific keywords within the Shopify App Store.
Customer Reviews
Identify when, who and what rating your customers have reviewed your app.
Top Referrers
Top websites sending traffic to your application including by breakdown by country.
Category Rank Tracker
Track your apps ranking within the Shopify App Store categories.
App History
Track your apps ratings and review history.
Competitor Analysis
Track your competitors apps category ranking, review and ratings history.