Gladly: CX AI built for LTV

Free plan

The only CX AI built for LTV. AI resolves returns, refunds, and orders. One lifelong conversation across voice, email, chat, SMS, and social.

4.7 (28 reviews)

| Store management | Launched Feb 2021

Customer chat in action through Gladly

Flight update to a customer using Gladly

Conversation using Gladly Sidekick

Customer chat in action through Gladly

Flight update to a customer using Gladly

Conversation using Gladly Sidekick

Categories: Store management apps Chat apps Helpdesk apps

Merchant Reviews

4.7

★★★★★

28 reviews

5 ★

22

4 ★

5

3 ★

1

2 ★

0

1 ★

0

30-Day Trends

Rating

4.7 from 4.7

Reviews

28 from 28

Category Rankings

Category
Store management apps > Support apps > Chat apps
Give customers a way to message you in real time—with live chat or chatbots.
Rank: 100 / -24
Last seen 2026-04-10
Category
Store management apps > Support apps > Chat apps
Give customers a way to message you in real time—with live chat or chatbots.
Rank: 97 / 612
Last seen 2026-04-09
Category
Store management apps > Support apps > Helpdesk apps
Manage all your support threads and solve everyone's problems in one place.
Rank: 25 / 144
Last seen 2026-04-09

Collection Rankings

Collection
Apps that enhance your custom storefront
Third party apps that are compatible with your headless stack
Rank: 22 / 24
Last seen 2026-04-10
Collection
Add features to checkout
Add custom buyer experiences to checkout with apps
Rank: 2 / 21
Last seen 2026-04-09
Collection
Apps for extending your checkout
Build a unique checkout for your business.
Rank: 1077 / 3430
Last seen 2026-04-09
Collection
Apps for extending your checkout
Build a unique checkout for your business.
Rank: 1077 / -24
Last seen 2026-04-08
Collection
Apps for extending your checkout
Build a unique checkout for your business.
Rank: 1077 / 3430
Last seen 2026-04-09
Collection
Apps for extending your checkout
Build a unique checkout for your business.
Rank: 1076 / 3437
Last seen 2026-04-09
Collection
Apps for extending your checkout
Build a unique checkout for your business.
Rank: 1075 / 3437
Last seen 2026-04-09

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