Gladly: AI Shopping Assistant

Name: Gladly: AI Shopping Assistant
Rating: 4.7 (29 reviews)
Author: Gladly Inc

Free plan

Gladly is a personalized, 24/7 AI shopping assistant that helps ecommerce brands provide exceptional sales and service in a continuous chat conversation

4.7 (29 reviews)

| Store management | Launched Feb 2021

Personalized product picks from shopper requests and history

AI answers product questions instantly to help shoppers decide

Shoppers get recommendations and add to cart right in chat

Categories: Chat apps Helpdesk

Merchant Reviews

4.7

★★★★★

29 reviews

5 ★

4 ★

3 ★

2 ★

1 ★

30-Day Trends

Rating

4.7 from 4.7

Reviews

29 from 29

Category Rankings

Category
Store management apps > Support apps > Chat apps
Give customers a way to message you in real time—with live chat or chatbots.
Rank: 143 / 1085
Last seen 2026-11-07
Category
Store management apps > Support apps > Chat apps
Give customers a way to message you in real time—with live chat or chatbots.
Rank: 143 / 1085
Last seen 2026-11-07
Category
Store management apps > Support apps > Helpdesk
Manage all your support threads and solve everyone's problems in one place.
Rank: 41 / 283
Last seen 2026-11-06

Collection Rankings

Collection
Apps that enhance your custom storefront
Third party apps that are compatible with your headless stack
Rank: 18 / 24
Last seen 2026-11-07
Collection
Apps for extending your checkout
Build a unique checkout for your business.
Rank: 1682 / 6743
Last seen 2026-11-06
Collection
Apps for extending your checkout
Build a unique checkout for your business.
Rank: 1682 / 6745
Last seen 2026-11-06
Collection
Apps for extending your checkout
Build a unique checkout for your business.
Rank: 1682 / 6743
Last seen 2026-11-06
Collection
Apps for extending your checkout
Build a unique checkout for your business.
Rank: 1682 / 6746
Last seen 2026-11-06
Collection
Apps for extending your checkout
Build a unique checkout for your business.
Rank: 1682 / 6746
Last seen 2026-11-06
Collection
Add features to checkout
Add custom buyer experiences to checkout with apps
Rank: 1 / 19
Last seen 2026-11-06

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App Details

Developer Gladly Inc

Website www.gladly.ai/?utm_source=sh0pify&utm_medium=referral&utm_term=dev-website

Launched Feb 2021

Rating 4.7 ★ (29)

Pricing Free plan available

Pricing Plans

Super Hero Plan $500 /mo

30-day free trial

Best for MM: 2 agents, ~250 resolutions, Email and chat support included, Full customer support and order history, $0.25 per AI Assist, $1.50 per AI Resolution, $120/mo per human support user, Instantly sync with your Shopify data, 30-day free trial — no CC required

Starter cap $250 /mo

$1.50 per AI Resolution, $0.25 per AI Assist, $120/mo per team member

Free plan Free

100 AI interactions to test out, AI agent for chat & email, Shopify product recommendations, Integrates with Shopify, Klaviyo & more, 1 team member seat

Works With

Checkout50+ IntegrationsAttentiveKlaviyoPostscriptStella ConnectYotpo

Languages

English