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Mend

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Answer shoppers in chat and email, automate governed Shopify order actions, and keep control with custom rules, approvals, and human takeover.

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| Launched Jul 2026
Mend AI handles a refund request with merchant approvalMend conversations filtered to a shopper support threadMend knowledge base with indexed policies and store productsMend widget settings for color, greeting, and chat positionMend AI handles a refund request with merchant approvalMend conversations filtered to a shopper support thread

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