Re:amaze AI Helpdesk & Chat

Name: Re:amaze AI Helpdesk & Chat
Rating: 4.5 (181 reviews)
Author: Reamaze

Free trial

Top rated AI-powered customer support platform for Shopify and Shopify Plus merchants. Chat, social, email, voice, sms, FAQ all in one place.

4.5 (181 reviews)

| Store management | Launched Apr 2014

Live chat with AI agent and chatbots designed for eCommerce.

Multi-channel shared inbox designed for team collaboration.

Fully integrated with Shopify for order management.

Categories: Chat apps Helpdesk

Merchant Reviews

4.5

★★★★★

181 reviews

5 ★

158

4 ★

3 ★

2 ★

1 ★

30-Day Trends

Rating

4.5 from 4.4

Reviews

181 from 181

Category Rankings

Category
Store management apps > Support apps > Helpdesk
Manage all your support threads and solve everyone's problems in one place.
Rank: 18 / 280
Last seen 2026-11-03
Category
Store management apps > Support apps > Chat apps
Give customers a way to message you in real time—with live chat or chatbots.
Rank: 74 / 1061
Last seen 2026-11-04
Category
Store management apps > Support apps > Chat apps
Give customers a way to message you in real time—with live chat or chatbots.
Rank: 74 / 1061
Last seen 2026-11-04

Collection Rankings

Collection
Apps for extending your checkout
Build a unique checkout for your business.
Rank: 934 / 6647
Last seen 2026-11-03
Collection
Apps for extending your checkout
Build a unique checkout for your business.
Rank: 934 / 6647
Last seen 2026-11-03
Collection
Apps for extending your checkout
Build a unique checkout for your business.
Rank: 935 / 6647
Last seen 2026-11-03
Collection
Apps for extending your checkout
Build a unique checkout for your business.
Rank: 934 / 6647
Last seen 2026-11-03
Collection
Add features to checkout
Add custom buyer experiences to checkout with apps
Rank: 3 / 20
Last seen 2026-11-03
Collection
Customer support
Have their back, every step of the way
Rank: 8 / 21
Last seen 2026-11-03
Collection
Apps for extending your checkout
Build a unique checkout for your business.
Rank: 935 / 6647
Last seen 2026-11-03
Collection
Chat
Apps with blocks for the Thank you or Order status page
Rank: 1 / 4
Last seen 2026-11-03

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App Details

Developer Reamaze

Website www.reamaze.com/apps/shop

Launched Apr 2014

Rating 4.5 ★ (181)

Pricing From RM 118.06 MYR/month. Free trial available.

Pricing Plans

Re:amaze Basic $29 /mo

14-day free trial

Unlimited Email Inboxes, Social Integrations, Live Chat and Chatbots (unlimited), 5 AI Agent resolutions per user/mo, Trainable AI Intents, Workflows and Macros, FAQ, 1K Free Push Notifications

Re:amaze Pro $49 /mo

14-day free trial

Basic Features +, Multi-Store, SMS and VOIP Integrations, Live View, Advanced Reports, Custom Domains, Status Page, 10 AI Agent resolutions per user/mo

Re:amaze Starter $59 /mo

14-day free trial

Re:amaze Plus $69 /mo

14-day free trial

Basic + Pro +, Staff Reports, Roles, Shifts, Days Off, Departments, Satisfaction Surveys, FAQ History, Co-Browse, 2K Free Push Notifications, 20 AI Agent resolutions per user/mo

Works With

Checkout+20 IntegrationsKlaviyoLoop ReturnsRingCentralShipstationYotpo

Languages

English

Re:amaze AI Helpdesk & Chat

Merchant Reviews

30-Day Trends

Category Rankings

Collection Rankings

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