Willdesk: Live Chat&AI Chatbot

Name: Willdesk: Live Chat&AI Chatbot
Rating: 4.7 (383 reviews)
Author: Channelwill

Free plan

Boost customer experience with AI-driven workflows & omnichannel enablement. Willdesk offers product recommendations,emotion detection, and efficient after-sale

4.7 (383 reviews)

| Store management | Launched Feb 2021

Provide you the best customer support service-willdesk

Centralize all your support tickets in one place-willdesk

Categories: Chat apps

Merchant Reviews

4.7

★★★★★

383 reviews

5 ★

362

4 ★

3 ★

2 ★

1 ★

30-Day Trends

Rating

4.7 from 4.8

Reviews

383 from 386

Category Rankings

Category
Store management apps > Support apps > Chat apps
Give customers a way to message you in real time—with live chat or chatbots.
Rank: 92 / 1019
Last seen 2026-10-16
Category
Store management apps > Support apps > Helpdesk apps
Manage all your support threads and solve everyone's problems in one place.
Rank: 21 / 264
Last seen 2026-10-15
Category
Store management apps > Support apps > Chat apps
Give customers a way to message you in real time—with live chat or chatbots.
Rank: 92 / 1019
Last seen 2026-10-16

Collection Rankings

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Apps for extending your checkout
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Collection
Customer support
Have their back, every step of the way
Rank: 6 / 21
Last seen 2026-10-15
Collection
Apps for extending your checkout
Build a unique checkout for your business.
Rank: 1138 / 6237
Last seen 2026-10-15
Collection
Apps for extending your checkout
Build a unique checkout for your business.
Rank: 1139 / 6236
Last seen 2026-10-15

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App Details

Developer Channelwill

Website www.channelwill.com

Launched Feb 2021

Rating 4.7 ★ (383)

Pricing Free plan available. Free trial available.

Pricing Plans

Free Free

Unlimited agent, 1 store, 20 conversations, Live Chat, Contact form, Order tracking, Email & Social media Integration, Macro, Quick response, Help center, 1000 Products AI learning, 24/7 customer service

Pro $150 /mo

7-day free trial

[Early Bird Offer $89.94], Multiple stores, 2000 conversations, 2000 limited free order tracking quota, Custom plan & more, Customer success manager

Pro $90 /mo

7-day free trial

Multiple stores, 1000 conversations, 1000 limited free order tracking quota, Custom plan & more, Customer success manager

Basic $17 /mo

7-day free trial

3 store, 100 conversations, Automation bot, Custom FAQ domain, FAQ premium templates, 100 limited free order tracking quota

Works With

CheckoutShopify FlowDropshipman,SEO AntGmail, Zoho,Outlook, GodadyKlaviyo,Mailchimp,OneMesssenger，Microsoft 365Parcel Panel, Loloyal loyaltyTrackingMore, EcomSend Pop Ups

Languages

EnglishChinese (Simplified)Chinese (Traditional)FrenchGermanPortuguese (Portugal)Portuguese (Brazil)ItalianSpanishJapanesePolishDanishNorwegian (Bokmål)DutchTurkishFinnishKoreanSwedishCzechNorwegianand Thai

Willdesk: Live Chat&AI Chatbot

Merchant Reviews

30-Day Trends

Category Rankings

Collection Rankings

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